The Takshashila Institution facilitated the BDA Change Management Programme from January 6-13, 2026, to strengthen the institutional capacity of the Bangalore Development Authority by anchoring everyday administrative work to its core public purpose. This programme brought together about 600 officials across all levels and departments. This workshop was a structured, participatory process that enabled all officials to reflect, diagnose problems, and design solutions within their spheres of responsibility.
The workshop began by establishing context and purpose. Participants were introduced to Takshashila’s work in public policy, governance reform, and capacity building across multiple government institutions. Officials were invited to introduce themselves, describe their roles, and reflect on their personal connection to Bengaluru, how citizens perceive BDA as an institution and their own perception of BDA.
The training framework was built around problem-solving methodology. Participants worked in randomly assigned groups to reduce hierarchy and encourage open participation. The process began with identifying five major problems facing BDA, both internal and external. These problems were then prioritised based on their impact on institutional performance and citizen outcomes. For each problem, the participants had to analyse consequences and its underlying causes.The officials were actively involved in role plays, project management, presentations and interactive sessions.
Each group had to select one priority problem for deeper analysis.The participants then had to define what the ideal state would look like, assess the current situation, and clearly articulate the gap between the two. Solutions were generated with a focus on feasibility, institutional constraints, and real-world implementation - a practical problem solving rooted in BDA’s operating realities.
By the end of the workshop, the participants had a fair understanding of structured problem-solving approaches for daily responsibilities, design context-appropriate, implementable solutions, build shared institutional language and reform culture.
Takshashila’s role in this programme was to facilitate reflection, structure discussion, and guide participants through proven public management tools so that the change emerges from within the institution rather than being imposed from outside.
